BELOW, you will find the questions most often asked by clients looking to host an event at the Heritage Farmstead Museum; providing you with quick answers. When you rent at the Heritage Farmstead Museum, you are required to sign a contract agreeing with the Facilities Rental Policies. For more information, contact Susan at 972-881-0140 or email@example.com. Guided tours of the rental spaces are given by appointment.
Reservations and Payments
Do I have to pay a deposit?
Yes, you are required to place a 50% reservation deposit of the rental fee. All package enhancements will be handled during the final month before the event as an addendum to the original rental contract and is payable in full two weeks prior to the event date.
Do you hold dates?
If the date is available, we hold dates for a total of 48 hours. The Director of HFM, with approval from the President of the Board of Trustees may cancel any function scheduled should the activities be in conflict with the stated rules or HFM scheduled activities. HFM will always attempt to accommodate the renter by offering an alternative site, date or refund fees.
What secures a date?
A date is secured and made unavailable when your Rental Agreement has been completed and advance deposits are paid.
When are final payments due?
The balance of the total rental fee is due 30 days prior to your event.
Is there a security deposit? When is this due?
A refundable security deposit of $500.00 is due at least 30 days in advance of the rental date. The deposit is a separate fee from the cost of the rental. HFM will refund your remaining deposit no later than 14 days after the scheduled event.
What if I have to cancel my rental?
A full refund will be given by HFM for cancellations within 48 hours of the agreement. For cancellations after 48 hours from the agreement bu earlier than 30 days prior to the rental date, the deposit will be refunded any previously paid amount except the initial fee. The full rental fee will be forfeited for any cancellations made later than 30 days prior to the rental date.
Can I see the facility before deciding to rent?
Yes. It is recommended that you call and make a reservation so that the Event & Facilities Coordinator can meet with you and show you the grounds. Guided tours of the rental spaces will be given by appointment. We ask that you please review the information on our rentals pages. Once you have reviewed this site and decide that the Heritage Farmstead Museum is the perfect place to hold your event, please contact Susan at 972-881-0140 or firstname.lastname@example.org.
What if I want to extend the hours of my rental?
Additional hours are available for a fee.
Catering, Alcohol, Parking and More
What about catering?
You may use outside catering for your rental at the Heritage Farmstead Museum. All food delivered to The Heritage Farmstead Museum must be prepared in advance in a licensed kitchen. Use of BBQ grills with charcoal starter or deep fryers is strictly prohibited.
What about alcohol?
The Heritage Farmstead Museum allows alcoholic beverages at rental events. You are responsible for complying with all applicable state and federal laws pertaining to the serving of alcoholic beverages and for ensuring that your caterer and other independent contractors comply with the Texas Alcoholic Beverages Commission and ordinances of the City of Plano as well. No alcohol can be sold on the premises.
What happens if it rains?
Many spaces available for rent by HFM are outdoor and/or not climate controlled. HFM is not responsible for any inclement weather and a back up plan should be created by the renter.
What about rental items like chairs and tables?
The Heritage Farmstead Museum offers round tables, rectangular tables, chairs, and picnic tables. The renter is responsible for setting up these items and putting them away at the end of the rental.
Do you offer other services like tractor rides, etc?
Yes we do! We now offer many services and rental enhancements that you can order and add to your event. Please contact the Event & Rental Coordinator for more information.
What about parking?
The Heritage Farmstead Museum has a small parking lot with handicapped spaces available. Other parking is available up and down Pittman Street. Guests may also park across the street at the Chase Bank ONLY once the bank is closed.
Is the Heritage Farmstead Museum ADA compliant?
All of the Heritage Farmstead Museum’s buildings and grounds are ADA compliant other than the top floor of the Farrell-Wilson House.